FOR OUR RESPONSE TO THE COVID-19 PANDEMIC PLEASE CLICK HERE READ MORE
Update – 27 April 2020
Following the announcement of the extension to the current COVID-19 lockdown we are continuing to operate the centre on a skeleton service model, which means that the centre will remain accessible for essential users only.
We will review this position as further guidance is provided by HM Government. In the meantime, if you have any questions or need help with issues in the centre, please call our ‘Customer Hotline’ on 01865 959 360.
We realise this is a difficult time for our customers and that there are many challenges still to overcome. To this end we have set up a 'Business Support Hotline'; this can be accessed by emailing firstname.lastname@example.org or calling 01865 261 500. This service is available to all OI customers throughout the working week (8.30am – 5.30pm Monday to Friday) and will be staffed by one of our Innovation Directors. We want to provide the critical guidance necessary at this time, and signpost as much information as possible on the government support available.