Innovation centre ticks all the boxes for customers
A customer satisfaction survey of firms based at a innovation centre in Southampton has returned overwhelmingly positive results.
Ocean Village Innovation Centre (OVIC) requested feedback on services from 46 different companies working out of the premises by the city’s Ocean Village marina.
Centre Manager Stephen Deller said: “Survey results were overwhelmingly positive – we invited constructive criticism but found ourselves reading lots of lovely comments instead.
“It’s great to hear such positive things from our customers but we will endeavour to make improvements to make sure the customer experience is the best it possibly can be.”
Currently at 90% occupancy, OVIC provides flexible office space solutions for start-ups and growing research and development and technology companies, as well as larger spaces more established businesses.
Stephen added: “OVIC provides an ideal home for fledging companies looking to balance that all-important cash flow, with estimated savings of 26% compared to a traditional office lease in Southampton.
“There are also the benefits of a supportive community, with access to on-site business support, through our Innovation Director and regular networking events – a number of occupiers have even used each other’s services as part of a flourishing ecosystem.
“We’re also a go-to destination for company events and meetings, as well as an overflow facility for firms looking to reduce the footprint of their premises due to the growing trend in hot desking.
Comments in the survey included:
• Friendly but professional service with a 'family' feel. The centre as a whole is excellent.
• Centre management are very helpful for requests and will accommodate where they can. Main areas of the building are frequently painted and look fresh.
• Professional environment, friendly atmosphere, good location.
• Nice offices and reasonable rent. We love the location. We like the introduction of social events to meet other businesses.
• Generally everything functions as expected on a daily basis. The image presented by the centre and staff is professional yet friendly.
• Receptionist services - they are both brilliant.
Companies at OVIC include Svitzer Marine, Stellamar, Rika Digital, YA Logistics (UK), Mastervolt, Popcorn Learning Media, DFS Composites, Foresight Data Consultancy, Bracknell Roofing, Business South, DHI Water Environments UK, MJM Marine, 7Bone, Worldwide Cruises, Payflow, James Fisher Prolec, IT@C, OneSpaWorld and Provision Events.
Ocean Village Innovation Centre is managed by Oxford Innovation, the UK’s leading innovation centre operator. With a UK wide network of over 20 centres, Oxford Innovation work on behalf of landlords and property investors, to manage their spaces and build communities for early stage and start-up business to thrive.
Other Oxford Innovation centres in Hampshire are BASE Bordon Innovation Centre, Fareham Innovation Centre and Portsmouth Technopole.
Interested in joining the business community at OVIC? Call us on 023 8038 1920 or visit oceanvillage-ic.co.uk to find out more.
Oxford Innovation Space delighted to be managing its first London based innovation centre
Oxford Innovation Space manages the largest network of innovation centres across the UK and Ireland, with FBC Clerkenwell bringing their current total to 28 managed centres, with a further four in the pipeline. Businesses within these centres directly benefit from their business support onsite, access to business angels and funding, as well as being part of the wider network of centres.
Taking tech companies to the next level
Tech businesses looking to commercialise new ideas will be able to draw upon expert help at a special afternoon event in Hampshire.
An innovation and growth session takes place at Ocean Village Innovation Centre (OVIC), at Ocean Marina in Southampton, on Wednesday, 7 June.
Orchard blossoms in first year with new staff and recruitment
A recruitment consultancy in Southampton marked its first anniversary by making two employment moves of its own.
Orchard Recruiting, based at business hub Ocean Village Innovation Centre (OVIC), recruited Laura Baker as a permanent consultant and Rachel Marshall as a recruitment advisor.
Founded by Lisa Orchard, the firm has seen demand steadily increase from companies struggling to fill vacancies or expand themselves due to the UK’s labour shortage.
The start-up focuses on filling roles such as office administrators and customer service – temporary and permanent – for employers and job seekers, including in finance, accountancy, marketing, insurance, law, HR and manufacturing.